Quality Assurance / Residue Analysis
We at Dethlefsen
& Balk, both as importer and producer, consider it our duty to ensure that
all products we buy are permanently subject to strict quality controls. We and
certainly also our suppliers, verify by means of control schedules the
adherence to quality requirements in terms of identity, pureness and
content controls according to the corresponding regulations and specification of
the product.
The microbiological analysis, the analyses of pesticides, heavy
metals, aflatoxins and other residue analyses are generally carried out at
random in regular intervals. However, they can be requested by our clients for
specific charges at the general costs. We consider it our duty to ensure that on
delivery to our customers our goods are, to the best of our knowledge, in
accordance with the legal requirements of the US as well as the European
Guidelines. At present, and to the best of our knowledge, all teas as well as
other ingredients in our catalog are gluten-free.
Product quality and Responsibility
Dethlefsen &
Balk's founding principle remains fairness in trade coupled with commitment to
quality and relationships. We work closely with our suppliers, building
long-term relationships and assume responsibility for regional projects by
supporting sustainable development in the countries of origin. We recognize that
environmental protection is becoming increasingly important. A large portion of
our teas come from controlled organic cultivation. All of our teas and
ingredients are carefully chosen and subject to strict quality measures. As in
the past, D&B remains commited to these traditions and principles, as our
customers all over the world have come to expect this consistency of quality
from our teas, ingredients and accessories.
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