Best ways to contact us

Dear Customers,

We would like to thank you for sticking with us during these unprecedented times that we are all experiencing due to covid-19. Though we are still far away from business as usual, we shall soon be receiving the green light from the city of Chicago for reopening our office in the first week of June. Since our warehouse will still be operating on a split schedule, please allow 2 to 3 business days to process and ship your orders. We kindly ask that you please let us know the address to which we should ship your order, especially if it is not your place of business (i.e. home address) to avoid any unnecessary costs to you.

To maintain the health and safety of our team members, partners, and customers, we continue to follow the advice of the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO).

Nothing is more important to us than supporting our customers.
If you have any questions or concerns, please let us know.
We can best be reached via email:
and silvia@dethlefsen-balk.us
As well as at our main phone line: 312-628-8917.

As always, and more than ever, we are welcoming webshop orders.

Thank you for your understanding and collaboration. Together we will get through this.

We wish you and your loved ones good health and safety.

Warmest regards,

Your Dethlefsen & Balk Inc. Team


Tea wholesale and Tea Accessories wholesale

We are proud to be your one stop tea source providing a hassle-free shopping experience to North America’s tea specialty stores, tea houses, gift shops, coffee shops and all other businesses serving the booming tea trend.

D&B for Specialty Shops

We offer an extensive and excellently balanced range of teas, gift items, brewing and serving accessories for your specialized store. D&B meets your demands by offering a fast and reliable delivery of highest quality products in small quantities.

D&B for Specialty Shops
D&B for Wholesalers

Thanks to our close and long-standing cooperations with growers and manufacturers in the countries of origin we are able to obtain an almost unlimited variety of teas and accessories, all of which are suitable to be distributed to wholesalers.

D&B for Wholesalers
D&B for Caterers

If you are a supplier or member of the hotel and food service industry we have a couple of special treats for you. Besides the loose leaf tea we also carry high-quality lines of pyramid tea bags, individual sachets, as well as premium tea bags, tins and displays.

D&B for Caterers
D&B for Online Retailers

It would be a pleasure for us to support you with your online business. We’ll gladly provide product photos for your online presence and web shop.
If desired, we also offer advice for the design of your website.

D&B for Online Retailers

Our Assortment

Dethlefsen & Balk is one of the oldest trading companies for specialty shops and is characterized by tradition, experience and innovation. With our collection of teas and accessories, you will be able to add that certain something to your store.

Values and tradition into the wider world!

What you can rely on…

In these fast-moving times of almost unlimited possibilities, we continue to build on long-term relationships and stability. The trusting cooperation with our business partners is based on fairness and reliability and goes back to the traditional committing to a gentleman’s agreement. Our founding principle remains fairness in trade coupled with commitment.

Tradition implies commitment… Meeting contemporary needs spurs us on…

Being a traditional trading company in Hamburg, an international business location, we assume responsibility for regional projects; at the same time, we support sustainable development in the countries of origin. Environmental protection is becoming increasingly important. Therefore, a large portion of our teas come from controlled organic cultivation.

From the Homeport, Hamburg, into the wider world...

Hamburg is the hub and pivot for European tea and coffee trade The port of Hamburg – the gateway to the world – allows us to open our view beyond conventional horizons, a concept that has been firmly anchored in our company culture. From here, we deliver our quality products to over 80 countries worldwide. As an international import and export company, we recognise the great potential nestled in social diversity.

What can we do for you?