Exciting News!

We have some exciting news to share with you!

We are moving our office to Chicago!
We do ask for your understanding if you do not reach us during our moving day of Friday, February 28.
As of Monday, March 2nd, our new phone number will be (312) 628-8917.
Please see below for our extension numbers.

In addition, we have prepared a real treat for you: our new Wellness Catalog!
This will be issued in mid-March!

Looking forward to a bright future with you!

New Address & Phone Numbers!

On March 2, 2020, Dethlefsen & Balk, Inc. will be operating business from our new office in downtown Chicago.

We will maintain our warehouse and logistical operations in Aurora. This is an exciting new chapter in D&B history, and we anticipate a bright future in one of America’s finest cities.

Come join us for a cup of tea in the Windy City!


NEW ADDRESS DETAILS:

Dethlefsen & Balk, Inc.
525 W. Monroe St., Suite #2360
Chicago, IL 60661


Phone: (312) 628 – 8917
(Main Number)

Extensions:
x8853 Silvia Rettore
x8851 Drue Campbell
x8852 Susan Pedersen
x8920 Peter Keough
x8929 Sandra Ruge

Fax: (312)-628-8924

Warehouse
1005 N. Commons Dr.
Aurora, IL 60504

New Wellness Catalog

We proudly announce the release of our Wellness Catalog in March, 2020. This is a supplement to our main catalog dated 2019/2020. D&B continues to maintain a position as an industry leader in the creation of innovative, delicious and mesmerizing tea blends.

Working with trendy ingredients like Manuka Honey, Aloe Vera and Guayusa, our team of expert blenders were able to harmonize diverse ingredients and deliver compelling alternatives to your daily cup (or cups) of tea!

Watch for the Wellness Catalog to arrive in mid-March! Such a deep and wide range of flavors await your taste buds in this collection of new blends and bestsellers from our main catalog. Try them all and experience tea like never before!

U.S. vs. China Tariffs

You have most certainly followed the ongoing trade dispute between the U.S. and China, resulting in new tariffs that will now also affect you and us in our daily business.

The imposed U.S. - China tariffs have greatly increased the cost of accessories produced in China and Chinese teas coming into the U.S.
Therefore we are, unfortunately, forced to adjust our prices on select teas and accessories affected by the tariffs. As much as we would like to, we simply cannot absorb all of these additional costs.

Please contact your Account Manager for more detailed information concerning the individual product ranges.

We sincerely hope that the tariffs will not continue to increase and we will not need to apply further tariff related price increases. We here at D&B, along with you, are hoping that the tariffs will be lifted very soon. In the meantime, rest assured that we will do everything we can to continue to offer you highly competitive prices, and that you will still be receiving the high quality products you have always received from Dethlefsen & Balk.

Please contact us with any questions or concerns.

Sales Catalog Re-Issued!

Check out our re-issued Sale Catalog with huge discounts on our discontinued accessories - NOW with an additional 10% OFF!
Order now as there is only limited stock available!
Offer valid only as long as stocks last.

LAST CHANCE!

Click here to start shopping the sales items in our webshop!

Organic Teas

We would like to draw your attention to some important changes that the USDA has made concerning the declaration of organic teas that took effect on December 27th, 2019. 

Before, the USDA National Organics Program (NOP) and the European Commission acknowledged each others' organic certifications based on the Organics Equivalency Arrangement. This ended when the new NOP ruling concerning flavors used in organic teas took effect on December 27th, 2019!

Starting December 27th, any flavored organic tea may no longer be declared as 100% organic or carry the USDA organic seal if it is made with natural flavoring that by itself is not certified organic. These teas now fall under the new category “made with organic ingredients” and must be declared as such.

Fortunately, this affects only 10 of our flavored organic tea blends and we are currently working hard to be able to offer you flavored organic alternatives very soon. Please find a list of the teas affected below. 

If you carry any of these flavored organic teas, please be sure to change their label from "organic" to "made with organic ingredients" as of December 27th, 2019.

All of our 48 unflavored teas are not affected by this change in regulation and can continue to be labeled as organic as well as carry the USDA organic seal.

Please do not hesitate to contact us should you have any further questions on this topic.

List of teas affected:
21151 - 21202 - 24881 - 21152 - 24885 - 22668 - 22125 - 28886 - 22926 - 21058

Webshop Optimization

With a new and refreshed look, our website is a tool for your growing business at all hours of the day. Access product information, review your account history, place orders and browse our catalog at your own convenience.

We value our customer relationships above all else, and you can always contact Silvia, Susan, Drue and Peter for any assistance you need. Please also see the FAQ section (Frequently Asked Questions) on our website for further help.

Whether you call, email or send us your orders through our new website, you can count on the D&B team to be your dedicated partner in tea!

D&B in Taiwan

In mid-September 2018, a few of D&B’s finest — both from Chicago and Hamburg, Germany — went on a trip to Taiwan to experience the process of growing, harvesting, and tasting teas from various plantations first hand.

NEW 2019/2020 CATALOG!!!

We are delighted to announce that our brand new catalog is now available online and will arrive at your doorstep shortly! Please contact us if you have not received our catalog yet or browse through our online catalog!